Our Services
Social Media
Metrica’s social media solutions allow you to listen, understand, focus and engage on the most relevant and influential conversations on the web today
The growing impact of social media means it’s more important than ever before to understand what’s being said about you, by whom, and what effect it is having on your organisation’s reputation. Keeping track of your social media content in real-time and identifying what matters most can be a daunting challenge.
Metrica’s award winning social media monitoring and evaluation solutions provide easy access to your brand’s complete web content and analysis as and when it occurs. The service is supported by a team of specialist analysts and consultants who help you make sense of the data, respond in a crisis and engage with online influencers.
Metrica has been helping re-shape the way organisations respond to social media crises and engage with their audiences since 2005. Today we provide intelligent social media monitoring and in-depth analysis services for some of the world’s leading brands. Our outstanding experience cuts through the daily volatility to deliver the knowledge, tools and take advantage of opportunities.
Key features include:
- Metrica Radar: Real-time social media monitoring and analysis tool allowing you to see what’s trending, what the most prolific topics of the day are, and respond accordingly on behalf of your brand
- Social Media Summary Alerts: Our ‘Buzz Summary Reports’ are tailored to your specific requirements and identify the topics, posts, conversations and influencers that matter to your brand
- Social Media Audits: Understand how your brand is perceived on-line with a comprehensive audit, also ideal for benchmarking and strategy development
- Social Media Evaluation Reports: Designed around your specific requirements, our range of social media evaluation reports will provide the detail and insight you need
Our social media solution has many benefits, including:
- Comprehensive coverage - track topics of interest and relevance across millions of social media sites ensuring you never miss meaningful coverage
- Invaluable insight – get the information you need to improve your brand’s social media strategy and ensure successful engagement with online influencers
- Fast, reliable, real-time intelligence – be the first to know when a story breaks online and have access to the right information to enable an informed rapid response relevant to the conversation
- Expert support – a detailed consultative approach, from experienced industry experts who live and breathe social media